NOISE CONTROL : If you have any queries over the weekend regards to noise you may call : 07789228802 between the hours of Saturday 8th August 8am - 10PM And Sunday 9th August 8am -10pm
All enquiries will be logged with your name, address and telephone number.
Security will be doing regular spot checks on our gates.
All tickets purchased for New Forest Fairy Festival are Non refundable.
The nearest carpark is located in the same field as the festival and is charged separately to the festival at £3 per car. We advise our customers to use this designated Car Park, We strongly advise not to park on verges.
Blue Badge Holders coming to the festival will have their own designated car park which enables users a shorter distance to the festival. Please make sure your badges are shown upon arrival. The festival is set on a beautiful field and is pretty flat however please ask one of our festival staff for assistance if you need it.
Children from the ages of 0 -16 must be accompanied by a parent or legal Guardian at all times at the Festival. Children will be given a wristband upon entering the festival and we encourage all Parents and Legal guardians to add a telephone number to the band.
Crowds can be daunting for children, if for what ever reason your child becomes lost, have them ask for Security, A festival steward with a radio or accustom them to our Welfare tent which is situated next to the entrance of the Festival.
It is very useful that your child has a parents mobile number on them so we can contact you but not a name.
If you lose a child please go straight to our welfare tent or ask one of our Festival stewards.
Please be responsible for your own children.
The Welfare centre provides experienced and caring help for all practical and personal problems, as well as dealing with lost and found property. The Welfare centre also looks after lost children at the Festival.
If for what ever reason you loose items of personal belonging at the festival, All items will be held in the Welfare Centre. You will need to identify items and have some form of ID on you.
After the event please email email@example.com with the following information
Description of item:
Don't forget to drink plenty of water. Long sunny days can increase your need. Safe drinking water is available from the standing pipe in the top right hand corner of the festival. Bottled water will be available at many stalls. If in doubt please bring your own from home.
There is a licenced bar on site at the festival which can be used by our visitors, No alcohol will be allowed to be brought on to site. Security checks will be made at the gate. If you are found to bring alcohol on to site it will be confiscated.
The Festival operates a challenge 25 policy for alcohol sales. You will not be served alcohol unless ID is provided.
The following are acceptable forms of ID
- Valid Passport
- UK Driving Licence
There are a selection of Food traders and drink Outlets at the Fairy Festival which supports most dietary needs, This is just an offering and at times can become busy like most festivals. Pack lunches from home are welcomed at the festival providing drinks are in plastic bottles. We ask if this is an option for you, to take your rubbish home with you as we are a green festival and like to do our bit for recycling.
The New Forest Fairy Festival works hard to keep our event a greener festival! Recycling bins are onsite so please make sure you put your rubbish in the relevant section of our bins. We ask where possible to take all your rubbish home with you that is brought onto site.
We do have toilets on site which are cleaned regularly, We also have traders toilets please refrain from using these toilets as they are for Traders only. Please use the toilets provided but ensure you leave them as clean as possible and make sure you pump toilets through once used. Under no circumstances should people urinate anywhere but the toilets.
The Festival is a safe place to be, We have security onsite at all times and will be patrolling the Festival Site. They are there for your safety. Give them a wave and say hi!
Although we do allow dogs on leads at the festival, we do strongly recommend in hot weather not to bring your dogs. This is for their well being. Please make sure you keep your beloved friends hydrated.
s Covid 19 is a infectious disease that can potentially cause serious and fatal illness.
The is always a risk of transmission in every environment where people come together.
The New Forest Fairy Festival has put in place enhanced Safety and hygiene measures to help attendees stay safe however the risk can not be fully eliminated.
(WHO) The World Health Organisation have advised that any one with a underlying medical condition or the elderly are most vulnerable, Information can be found on the WHO website here: https://www.who.int/health-topics/coronavirus#tab=tab_1
When attending this event you will be expected to:
Abide by all Government guidelines , preventing the transmission of the virus. Details can be found here: https://www.gov.uk/coronavirus . All Attendees are expected to follow the Government Guidelines and adhere to the festivals guidance and measures that are in place which will be in the pre event information pack sent two weeks before the event.
The Following Individuals MUST NOT ATTEND the Event:
*You must not attend the event if you have been infected with Covid 19.
*individuals displaying symptoms of Coronavirus - COVID 19 ( New Persistent cough, high temperature ,loss of smell and taste)
* Anyone who is self isolating for either 7 days due to symptoms of above or a household who is isolating for 14 days.
* Anyone who has been instructed by the track and trace authority to self isolate.
We ADVICE the following NOT TO ATTEND THE EVENT:
*Any one who has been informed that they are extremely clinically vulnerable and that should be shielding.
*Anyone who lives in the same household of that who is extremely clinically vulnerable.
The Festival is outdoors therefore the risk of COVID 19 is greatly reduced. As a festival our main priority is to keep you as safe as possible and so the following measures have been put in place to manage COVID 19 and Social distancing for the duration of the event. These will be constantly reviewed to make sure we are adhering to the most current Government Guidelines and advice.
- Ticket Holders will have a staggered arrival and departure time to and from the event to reduce large numbers and queues.
- Contactless Ticket Checking
- A Separate Car park fully marshalled, signposted to minimise interaction
- Signage and markers to designate spacing
- Sufficient Toilet facilities kept cleaned and tidy at all times.
-Toilet areas will have clear markers on the ground with signage also to give instruction on maintaining social distancing measures.
- Hand sanatization stations available through out the festival site
-Pre advanced booking of activities limiting number in each activity to adhere to social distancing.
- Security and staff are their to monitor and maintain social distancing measures set out for your safety. They are also trained in customer support for anyone who has questions needing to be answered accurately.
- Zone areas will be marked out at the festival ensuring social distancing is met.
- PPE Available.
Whats Included in the Ticket Price?
Included in your ticket is entry to the Festival all the activity workshops, healing area, circus workshops, fancy dress and parade, interactive walk rounds,Puppet theatre, acoustic lounge, main stage and all demonstrations.
What time does the Festival open?
The Festival gates open at 10am both days and closes at 6pmIs there camping onsite?
There is no camping onsite for visitors, however there are some beautiful campsites around the New Forest.
What is your recycling policy?
We do ask our visitors to take home as much recycling as possible to reduce our footprint. However there will be designated bins around the Festival.
Are Dogs, Cats and rabbits allowed?
We welcome all furry friends but they must be kept on leads at all times.
Is There food onsite?
Yes there are a variety of offerings onsite to suit most dietary needs.
Is there security on site?
The Security team are onsite at all times and will be patrolling the festival over the weekend.
Can we dress up?
Yes! Lots of our visitors love to get into the spirit of things and we have had some amazing costumes over the years! Fairies, Elves, Pixies and Fantasy creatures have all been present over the last few years!
Is there a Car Park?
The nearest public car park is adjacent to the Festival and is charged at £3.00 per car. Other car parks are available with in the village and surrounding areas.
Is there toilets on site?
Yes there are toilets on site and are in and around the festival.
Is the festival accessible to disabled users?
Access to disabled users is good we have a separate car park for disabled users making it easy to access the festival and there is lots of space in and around the festival. The festival is on a field so there may be some areas that are not flat.
Wheres the Nearest Train station?
The nearest train station to the Festival is Brockenhurst. You would need to get a taxi or bus at this point to get into the village of Burley.